Refund policy
Refunds
If our products damaged during shipment, we will issue you a refund or we can resend you replacement. Please submit a photographic proof of damage and receipt to kikicandlesca@gmail.com
Returns
Due to the nature of our products, all product cannot be returned.
Cancellations
If you would like to cancel your order, please let us know before we dispatch your order, we will issue you a full refund.
If the order has been dispatched, we will not able to cancel the order for you and will not issue a refund.